Buro Tsum

4.4(473)Mixed

Address:

Petrovka Ulitsa, 2
Subway: Okhotnyy ryad
buro tsum restaurant in moscow

Buro TSUM is located on the top floor of the TSUM department store in the heart of Moscow. The restaurant offers stunning views of the Bolshoi and Maly theaters from its windows. The menu features fusion dishes with a focus on seafood, alongside a diverse selection of breakfasts, lunches, and dinners, making it a delightful spot for various culinary experiences.

What customers say about the restaurant

Pros

  • Beautiful Location and View. Many reviews highlight the stunning view from the restaurant, particularly from its terrace, which offers a great experience during summer.
  • Fresh and Quality Ingredients. The restaurant uses high-quality and fresh ingredients, which is a common point of praise.
  • Charming Atmosphere. The ambiance and decor of the restaurant are frequently described as beautiful and inviting, making it suitable for various occasions, including romantic dinners and celebrations.
  • Attentive and Friendly Staff. Many reviewers commend the staff for being polite and attentive, with specific mentions of excellent service from certain individuals like Sergei Levinson and Vladimir.
  • Interesting and Unique Dishes. Several dishes are noted for their creativity and unique flavor combinations, such as the crab golubtsy and the pink pug dessert, which is visually appealing and popular on social media.
  • Good for Social Media Posts. The aesthetic presentation of dishes and the ambiance make it a great spot for social media enthusiasts.
  • Wide Beverage Selection. The restaurant offers a good range of cocktails and wines, enhancing the dining experience.

Cons

  • Inconsistent Food Quality. While some dishes are praised, others are described as bland or not meeting expectations, leading to mixed feelings about the overall menu.
  • Service Issues. There are multiple complaints regarding slow service and inattentive staff during busy times, with some guests feeling neglected or forgotten.
  • Uncomfortable Restroom Setup. A few reviewers expressed discomfort with the shared bathroom setup, where men and women have to use the same facilities.
  • High Prices. The cost of dining is considered higher than average, which some guests feel does not always match the quality of the food and service.
  • Lack of Clear Menu Descriptions. Some reviewers noted that the menu does not provide sufficient details about dish ingredients or portion sizes, leading to confusion.
  • Occasional Noise Distractions. The atmosphere can be disrupted by loud patrons, which detracts from the overall dining experience.

Overall Summary

The restaurant is well-regarded for its stunning views, charming atmosphere, and high-quality ingredients, making it a popular choice for various occasions. Many guests appreciate the unique and aesthetically pleasing dishes, as well as the attentive service from certain staff members. However, there are notable inconsistencies in food quality and service, with some patrons experiencing slow service and bland dishes. Additionally, the shared restroom setup and high prices may deter some visitors. Overall, it remains a desirable destination, particularly for those seeking a visually appealing dining experience.

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